Record Policy

To ensure post-event records, Synthix Produções Lda has implemented the following company-wide policy. This policy is optional, but Synthix Produções Lda will not guarantee the record(s) if opted out.

  • All Recorders will have a backup. Every recorder quoted will include a backup channel to mitigate the impact of hard drive or recorder failure.
  • All Recorders will have battery backup. This will be either in the form of a UPS or internal batteries, and where possible, a secondary power source will be used.
  • All events with a Recorder will have a dedicated record engineer. The sole responsibility of the record technician will be to set up, monitor (audio & video), and transfer all records. Without the three items listed above, Synthix Produções Lda cannot guarantee a usable record post-event.
  • Before the event, an agreement will be made between the Synthix Produções Lda project manager and the responsible representative from Synthix Produções Lda’s client regarding who supplies a hard drive to transfer the records onto. Several options exist:
    • Synthix Produções Lda supplies a suitably sized drive at the client’s cost.
    • The client supplies a suitably sized drive, which will be given to the Synthix Produções Lda project manager or record engineer before the records are due to begin. Synthix Produções Lda will provide a specification for this drive before the event.
    • All Recorder drives return to Synthix Produções Lda without any content being transferred onsite, and content is copied to the Synthix Produções Lda storage server.
  • Of the above options, copying content onsite from the original drives to the content drives by the record engineer is the preferred option. If the final option of returning the recorder drives to Synthix Produções Lda is used, these will just be copied, as is, onto the server with no file naming conventions used, unless by prior agreement between the client and the Synthix Produções Lda project manager.
  • All Recorder drives will be returned to Synthix Produções Lda, backed up onto the Synthix Produções Lda server, and a copy will be held for only two weeks before being deleted if the content was already copied onto a drive onsite. If the content was agreed to be stored on Synthix Produções Lda servers, this will be kept for the agreed amount of time, dictated by Synthix Produções Lda’s client.
  • If the content drives haven’t been copied to a drive onsite, the Master and Backups will travel back to Synthix Produções Lda separately.
  • The file format that will be used, unless Synthix Produções Lda agrees prior to the event with the client, is Apple ProRes 422. At 1920 x 1080 25p, 1 minute of record will use 1.6GB of storage.